They conduct psychological and vocational testing, inspect products, keep records, and operate office equipment. They are almost all in what is known as the service sector of our economy, and their common trait is they have combine a service skill with some form of specialized training. They are representative of a kind of employee who is in more and more demand today and who will continue to be in demand in the future. As our society becomes increasingly complex, more and more of its activities will require these kinds of people who have developed their skills and expertise in a specialized area.
The history of most of the technician’s consulting jobs can be traced back to a profound change in the American economy. For much of this country’s history, most people were employed either in agriculture or in manufacturing. In either case, they were employed in what economists now refer to as the goods-production sector of the economy. However, just as the industrial revolution of the nineteenth century drew people off of farms and into factory jobs, so has the increasing sophistication of our society during the twentieth century drawn people out of manufacturing and into service-producing jobs, which include transportation and public utilities, retail and wholesale trade, finance, insurance, and real estate service. In the first half of this century, service-producing employers tended mostly to hire two kinds of workers. Managers, who usually had a college education and clerical workers, usually had no formal education beyond high school and may not have finished high school. However, as this sector of the economy has grown, so too has its need for more people with specialized training. With the growth of the community, technical, and vocational colleges following World War II, there developed an excellent way for providing the additional training that service workers were coming to need.
Today as consultant employment has expanded; some technicians are already working in schools, libraries, and police stations, performing a wide range of activities from helping to administer tests to guarding government installations. Technicians even help maintain collections of career guidance information. The tasks that each of these technicians does is widely depending on the area of activity. The range of activities is, in fact, so broad that it is impossible to summarize them in any meaningful way in this introduction. All this introduction can do is to describe briefly some of the broad areas in which technicians are employed - namely, in administrative support services and in educational and library services - and to mention some of the technicians employed in those areas whose jobs are not described in this section. Beyond that, readers are encouraged to browse through the individual articles that follow this introduction.
As part of their consulting careers they also do jobs in the area of administrative support but are usually involved in performing and fixing technical problems in certain electrical, electronics, digital, other tasks which require special skills and knowledge. Technicians may also perform management-related activities according to established instructions and procedures. They may also work in records processing, where they prepare, review, maintain, and distribute information. They may even be involved in some specialized aspects of business-machine operations. Jobs like this are usually found in businesses and government agencies, but they can sometimes also be found in doctors’ and lawyers’ offices. Technicians described in this volume who work in administrative support jobs include cryptographic technicians, who operate very specialized kinds of office equipment. Moreover, identification technicians who work in administrative support jobs include cryptographic technician, operate very specialized kinds of office equipment. Meanwhile, identification technicians work in police departments and are involved with records processing. Other technicians working in this area might help oversee clerical operations in a business office, help search public records for a title insurance company, or be involved with special aspects of processing insurance policy applications. Jobs in the areas of education and library usually involved specialized teaching, vocational training, or library work of various kinds. Jobs in this field are usually found in schools, colleges, and libraries, but they may occasionally be found in businesses and government agencies. Technicians’ jobs in consulting which relate to this field include career-guidance technicians and library technicians. Other technicians may assist teachers in some special aspect of an instructional program. Audiovisual technicians, for instance, provide and present information to groups of people. Likewise, energy-conservation, forestry, and conservation technicians also provide the similar field of interests.
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