Customer Remediation Finance Analytics Consultant

Profile

About this role:

The team is primarily responsible for providing centralize finance analytical support and guidance for the customer remediation process. The team ensures governance and monitoring of financial calculations and standards to promote enterprise wide consistency in financial harm and restitution spanning a wide range of businesses, products and processes. This role works with a team of finance analysts, analytic resources, project personal that directly assist the remediation process in determining the financial impact on customers when issues arise. This person will work closely with senior leadership on urgent, sensitive issues and ensure the appropriate financial support and knowledge is provided to address remediation of the issues.

In this role, you will:

Develop and maintain enterprise wide standards and approaches to promote consistent calculation of financial impact and treatment and lead peer reviews.

Ensure enterprise wide standards and approaches are leveraged to promote consistent calculation of financial impact and treatment

Provide direct support to the Customer Remediation COE with financial analytical support to provide appropriate financial calculations to determine customer impact

Review and approve financial impact calculation methodologies

Work directly with senior remediation, accounting and finance leadership to provide critical information relative to cases management, financial impacts, and issue awareness

Provide consultation on Wells Fargo businesses & products

Ensure monitoring of calculations are in accordance with EUCT policy and Customer Remediation policy

Maintain and strengthen Risk Controls

Required Qualifications, US:

4 years of Risk Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Process engineering experience

Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment

Ability to synthesize complex analytical findings into executive level communications

Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

Excellent verbal, written, and interpersonal communication skills

Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives

Strong risk management and compliance skills

Experience working with changing priorities and deadlines

Experience designing and optimizing complex SQL queries involving table joins and correlated sub-queries on large scale data tables

A BS/BA degree or higher in a quantitative field

Knowledge and understanding of financial concepts such as Pricing, Fees, payment patterns, interest calculation methodologies, charge-off, and foreclosures.

Experience with financial company's account level data, preferably in a consumer lending/banking industry

Strong quantitative and deep dive analytic skills with high attention to detail and accuracy

Ability to troubleshoot data, evaluate data patterns and interpret their financial implications

Subject matter expertise related to regulatory reviews, internal audit requests, litigations, remediation, and corrective actions

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Company: Wells Fargo

Req Number: R-102995

Updated: 2022-01-11 12:37:58.816 UTC

Location: Charlotte,North Carolina

Company info

Wells Fargo
Website : https://www.wellsfargo.com/