Mgr. ECommerce - Customer Development

Profile

The Manager of Customer Development - ECommerce is responsible for the functional management, leadership and execution of all sales related activities for their assigned Nestlé Health Science brands/categories.  This role will own the customer relationships for the 3rd party Amazon business, Amazon Business, platform a specific set of pure play customers, as well as ownership and discovery of new business partnerships. 
Additional responsibilities include:
Develop strategic plans to deliver revenue and profit growth objectives for the Nestlé Health Science and their respective customer base.
Develop joint business plans with their specific ECommerce customer base.
Deliver target budget plan and new product distribution goals.
Execute the brand and category growth strategy in conjunction with the customer’s goals & objectives.
Identify new opportunities for growth; develop and implement strategic sales plans in accordance with corporate goals.
Maintain clear understanding of customer objectives, and liaise with senior director to develop operational plans to manage execution and measure results. 
Relationship management with account cross functional areas, Corporate and divisions.  Ongoing meetings and access to retailer points of contact.
Foster and grow existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers.
Educate our business partners on our products, retail goals, and measurement of success.
Deliver customer presentations that show innovation, shelf positioning, promotions, communicate pricing, etc.
Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.
Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items).
Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and the company's market position. 
Work with agencies to input Trade Investment Management (TIM): system input, trade fund management, direct sales forecasting and projection activities for the company. 
Manage Trade budget and monitor spending efficiency that focus on a strong ROI.
Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
Job requirements
Qualifications
5 years of consumer product sales experience 
E-Commerce experience is preferred
Experience with vitamins and supplements is highly preferred
Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
Knowledge regarding Project Management and experience setting up and managing projects in a complex, fast-moving environment
Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals
Strong cross functional relationships with assigned accounts
Bachelor's degree in business or related field; MBA a plus
Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
High level of organizational skills, good written and oral communication skills
Ability to work independently and meet deadlines
Must be able to multi-task 
The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations, goals
Problem solver with a solutions oriented mindset
Must be a dynamic leader who can push past obstacles, overcome objections
Understand the value of listening to customers, gaining insights and moving objectives forward
Must be an articulate communicator who can quickly synthesize data
Strong financial acumen
Additional Information
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