Strategic Program Manager Healthcare Strategy

Profile

Description

Humana is a publicly traded, Fortune 100 health benefits company with a long history of successful innovation and reinvention. It has transformed itself from the largest US nursing home company in the 60's, to the largest US hospital corporation in the 80's, to a leading health benefits company beginning in the 90's. Today, Humana is a leader in consumer-focused health solutions and is one of the largest health benefits organizations in the country.

Responsibilities

The Healthcare Strategy team supports Humana's Retail business segment, which is comprised of the company's Medicare and Medicaid businesses. Retail is Humana's largest business segment, comprising over 80% of the company's total revenue and the majority of its earnings. Team members partner with the senior leaders of the Retail business segment, and more broadly with leaders throughout the enterprise, as they deliver strategy projects addressing some of the businesses most important opportunities and challenges. These high-profile strategy projects place the small team at the forefront of helping to define the future of Humana's largest businesses.

Humana is seeking a team member with meaningful management consulting experience to support the delivery of Retail's highest priority projects and lead critical processes to prepare Retail leadership for its interactions with Humana's executive Management Team and Board of Directors. As a Strategy Program Manager, you will be at the forefront of crafting compelling narratives that crisply communicate Retail's priorities and highlight the most salient aspects of Retail's strategy. In addition, you will play a central role in prioritizing strategic initiatives and tracking Retail's performance against its stated strategic objectives, while partnering with Retail leaders to ensure risks to the strategy are identified and mitigated as they arise.

Your project work will be focused on deconstructing issues and challenges, and crafting sound, logical solutions and recommendations. In this highly cross-functional, high visibility role, you'll have the opportunity to collaborate with fellow team members, subject matter experts, members of Humana's executive Management Team, and corporate, functional, and business unit leaders. While diving in deep in some areas, you will also have a bird's-eye view of Retail's overall strategy. Your role be instrumental in synthesizing the strategic choices being made across the segment into a coherent plan to drive growth and profitability, while simultaneously improving the lives and health of Humana's members. As such, the ability to facilitate senior level meetings, drive diverse groups to consensus, and lead through influence will be essential to success in this role.

Recent projects include development of the annual Retail strategic plan, assessing the performance of strategic initiatives and business areas, refreshing the Medicare Advantage growth strategy, and identifying improvement opportunities for a key business function.

Key responsibilities include:


Leading critical processes to prepare Retail leadership for its interactions with Humana's executive Management Team and Board of Directors
Overseeing the prioritization of Retail's strategy-related workstreams and working with key business partners to drive the resulting insights through to execution
Providing high impact project management support on Medicare growth planning including driving the associated cross-functional coordination within Retail and across the enterprise
Crafting executive-ready deliverables that succinctly describe Retail's operating environment and resulting priorities
Owning the process and infrastructure to monitor Retail's progress against its strategic objectives and identifying areas of risk requiring mitigation
Being the steward of the Retail Strategy team's operating model, norms and ways of working
Shaping high quality analysis and deliverables that clearly frame objectives, issues/challenges, and articulate compelling, insightful findings, conclusions, and recommendations
Conducting interviews, working sessions, and report-outs with leaders across the company
Conducting industry, market, competitor, and financial analysis
Effectively leading and developing junior members of the team


Role Essentials


Bachelor's Degree
MBA, MPH, PhD, or graduate degree in a management field, with outstanding academic credentials highly preferred
3 years of full-time work experience with a management consulting firm
Demonstrated project management capabilities including managing work streams and analysis within consulting engagements
Excellent verbal and written communication abilities
Highly collaborative, flexible, team-oriented working style
Strong problem solving skills and the ability to perform complex qualitative and quantitative analysis
Demonstrated ability to mentor and develop junior staff
Ability to quickly build and maintain trust with business leaders


Role Desirables


Prior healthcare industry experience, preferably in the managed care or provider sector


Reporting Relationships


The role reports to the VP of the Strategy team and works collaboratively with the rest of the team


Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:


At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


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Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

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