Business Analyst business rules and business process decompositions Change Management Govt Exp

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HBITS-03-12002
The Senior Business Analyst is an advanced level position. They will work closely with OCFS, the local social services districts, and the Foster Care agencies in Region 3 to achieve the Casework Contact Assurance goals. This role leverages the individual's knowledge and analytical skills to support the execution and delivery of the OCFS Casework Assurance initiative in accordance with ACYF-CB-PI-07-08. The positions will also support the Regional Office in the monitoring of the voluntary agencies case management/case planning responsibilities including compliance with OCFS child safety and CPS monitoring requirements. Primary duties will include collecting, analyzing and documenting the required data, information and goals and transferring the same to the senior analyst team. The candidate should understand the business process and requirements of the voluntary agencies, elicit requirements from them using interviews, surveys, site visits, and business process descriptions. Communicate and collaborate with OCFS staff, local social services district staff (the Administration for Children's Services) and voluntary agency staff to analyze information needs and ensure recommended solutions are implemented. Provide on-site monitoring to Dutchess, Nassau, Orange, Putnam, Rockland, Suffolk, Sullivan, Ulster, and Westchester Departments of Social Services and Voluntary Child Care agencies located in the Westchester Region to address casework quality and quantitative standards in addition to review and analyses of Family Assessment and Service Plans quality and timeliness. Targeted efforts will be implemented through data collection and analysis in Data Warehouse to assess the impact of policies and procedures and provide for greater adherence to the principles of the federal standard. Identify barriers to achieving the required standards for Districts and Agencies. The casework contact project will support OCFS, the local districts and voluntary agencies to incorporate the technological advances and data analyses into policies, procedures and casework practices that will have positive impact on services to children and families. In the work that has been completed to help the Local Districts and Voluntary Agencies to document casework contacts with foster children in a qualitative and timely manner, it has been realized that data quality also plays a significant role. In analyzing the documentation of the casework contacts, it was realized that multiple person identifiers (MPIDS) resulted in misidentifying documentation. To ensure that the casework contacts are properly identified OCFS has created a Multiple PID work group that focuses on data integrity and single Person identifiers. These positions will support Local Districts and Voluntary Agencies to identify and remediate Multiple PIDS.
Provide continued support to districts and agencies with review of CONNECTIONS with relation to data integrity for Casework Contacts. Any other duties deemed necessary by the Regional Office, that impact permanency for youth.
Ensuring all support activities are executed on schedule, including but not limited to distribution of materials for meetings, coordinate meeting activities as needed, distribute team communications, collect status reports, and develop or distribute team communications.
Working with OCFS management, Program Leads, and Business Analysis team on different aspects of the project life cycle to ensure requirements are defined accurately, reports meet the defined requirements, and they are distributed and reported efficiently and accurately.
Ensuring users receive appropriate support for related recommendations, fixes and enhancements and existing documentation is updated accurately.
Ability to gather and interpret relevant data and information and generate report of findings to OCFS, Program Leads, and Business Analysis team. Document all site visits in a progress report.
Support how stakeholders view the team as proactive and responsive to their agency needs.
Performing business analysis documentation and research, working with key users in the continual improvement of business processes within their functional areas.
Business Analyst:
Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
Senior - 60 - 84 months Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education. 60 months experience with writing business process definition, business rules and business process decompositions, experience extracting business rules from existing computer applications and systems.
60 months experience in Change Management planning and implementing change, including analyzing business processes for efficiency and compliance with NYS State and/or Federal regulations.
60 months experience working directly with users in a human services arena providing training or technical assistance either in a classroom or in a work environment.
60 months experience working in a Health and Human Services based system.
60 months experience analyzing applications that use relational databases such as Oracle and application tools such as COGNOS.
60 months experience using Microsoft Office Suite and ability to manipulate software such as Excel, Access, and Project to analyze data.
60 months of work-related experience with human services programs
60 months experience interpreting State and federal laws and regulations governing health and human services programs.
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