Sales Operations Consultant Enterprise

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What We’re Looking For:
We accept applications from remote employees in the following US states: MA, CO, CT, ME, NH, NJ, NY, RI, VT.
As a Sales Operations Consultant at edX, you’ll be a key part of a dynamic sales operations team that helps the edX organization change the world through increased access to education. You will be responsible for helping to transform the development and careers of millions of people by shaping business operations and helping to deliver excellent process outcomes.
Sales Operations Consultants are critical members of edX’s Enterprise Sales team, working to run and improve our day-to-day business processes and drive revenue results at scale. This multifaceted, cross-functional role demands a process-oriented operator with a track record of perceiving, measuring, and designing solutions to problems. You will be seen as the hub and conduit of our internal business teams. You will have plenty of opportunities to develop and demonstrate your collaboration, problem-solving, and make a truly meaningful, positive impact on the lives of our colleagues and customers.
Responsibilities Include, But Are Not Limited To:
Execute and suggest improvements to multiple Enterprise Sales business processes
Develop meaningful relationships and collaborate with edX’s Sales, Customer Success, Account Management, Information Technology, Legal, Finance, and Product Delivery teams
Deliver operational projects that affect revenue outcomes at scale, across all of our sales teams
Ensure that Enterprise Sales revenue is accurately recorded, tracked, and measured
Perceive opportunities for improvement in our day-to-day operations, becoming a trusted resource for our business teams
Design, build, document, and measure new business processes and their outcomes to drive operational excellence and revenue growth
Leverage conceptual problem-solving skills and internal resources to shape solutions to business challenges
Things That Should Be In Your Background:
A Team Player Mindset: Collaborate with colleagues having different levels of knowledge and skills, from different backgrounds - Sales Representatives, Success Associates, Product Managers, and Solutions Architects.
A Start-Up Mentality: Work collaboratively on a small team in a high growth environment. Experience wearing different hats and rotating through additional responsibilities outside of your day-to-day responsibilities. Showcase strong initiative and self-motivation; effectively juggle multiple priorities while retaining a sense of urgency.
Conceptual Problem-Solving Skills: Strong analytical and conceptual thinking skills. Ability to ask questions and navigate ambiguity.
Articulate the impact of a problem and the tradeoffs of possible solutions, and provide input on which path to choose.
Business Acumen and Domain Knowledge: understanding of business drivers and ability to ask good questions. Experience in one or more of the following disciplines: project / process management, operations, business analysis, or sales.
Demonstrated Skill Acquisition: record of ability and drive to acquire and integrate new skills into day-to-day workflow. Highly coachable, and willing to learn.
Strong Communication Skills: Excellent verbal communication and business writing skills. Ability to identify when to speak technically for stakeholders, and when to translate to simplest terms for maximum effect.
Other Attributes That Will Help You In This Role:
Experience with Salesforce (SFDC), Administrator experience highly preferred
Experience with IT-focused business analysis and change management, especially business process engineering and/or diagraming
Experience with quantitative data analysis tools and techniques
About edX
edX is the education movement for restless learners. Together with our founding partners Harvard and MIT, we’ve brought together more than 38 million learners, the majority of top-ranked universities in the world, and industry-leading companies onto one online learning platform that supports learners at every stage. And we’re not stopping there—as a global nonprofit, we’re relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.
About **MEMBERS ONLY**SIGN UP NOW***.. (NASDAQ: TWOU)
2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Generous paid leave policies including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
In Colorado, the anticipated base salary for this role is $85,000.00 with potential bonus and equity eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

To learn more, visit 2U.com. #NoBackRow
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

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