Pharmacy Consultant - East

Profile

As a Pharmacy Consultant you will consult with clients on a wide variety of complex Pharmacy and broader Health and Group Benefits projects. You will serve as the project manager and day to day communication liaison with clients, create client deliverables, contribute to new business activities, and participate in the creation of new intellectual capital.

The Role

Performance Objectives:


Deliver superior, consistent project management for assigned clients:
Draft statements of work, project plans and budgets involving multiple workflow streams and client teams
Serve as the day to day project lead, ensuring the progress of the team against established objectives, budget, timeline, deliverables and quality standards
Manage daily interactions with vendors (e.g., PBMs, health management vendors)
Serve as primary, daily contact to clients on delivery of services
Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers
Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues
Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
Provide valued-added consulting support on large, sophisticated Pharmacy projects including:
Pharmacy benefit plan analysis, design and cost savings strategies
Pharmacy Benefits Manager vendor procurement and negotiation
Audits of PBM performance (financial and operational)
Strategy for specialty pharmacy products
Evaluation of onsite pharmacies at client locations
Contribute pharmacy and related perspectives to broader health and group benefits projects including care management strategy
Contribute to the development of new tools and approaches
Meet revenue and billable hour goals as described by manager:
Support the generation of new business as part of the broader team
Support new business opportunities and enhance existing relationships
Directly contribute to clients’ success through applying your technical expertise
Build relationships internally and collaborate effectively on cross-functional teams
Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
Educate other Willis Towers Watson consultants and associates on pharmacy related intellectual capital and market trends


The Requirements


Proven experience and success in the management of group pharmacy benefits to premier clients, preferably gained in a benefits consulting, PBM or carrier environment
Proven experience successfully managing multiple projects and producing quality deliverables on time and within budget
Strong client relationship, interpersonal and team skills
A professional presence with polished and well developed oral and written communication skills
Self-starter attitude and ability to work with ambiguity
Flexibility and proven ability to diagnose and resolve issues
Strong analytical and creative skills
Business acumen to identify opportunities for additional pharmacy or other human capital consulting work in support of our clients’ strategies
The ability to see the big picture, leveraging the resources of related practices to address the clients' business challenges
Strong intellectual curiosity and desire to keep abreast of latest developments in pharmacy and health and group benefits plan strategy and contribute to the development of new tools and approaches
Ability to work both independently as well as on a team, including interest in training/mentoring junior staff
Working knowledge of MS Office (Excel, Word, Powerpoint)
BS degree in Pharmacy required, Pharm D. degree preferred. R.Ph certification required
Experience and familiarity with health management programs preferred
Ability to travel 20%


The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

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