Implementation Consultant - Time

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ADP is hiring an Implementation Consultant.

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to

progress?

• Are you a continuous learner who embraces ongoing training, development, and mentorship

opportunities?

• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a

safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.

As an Implementation Consultant , you will carry the ADP relationship forward after a sale and enable the

first interaction between ADP's largest clients and our industry-leading payroll and HR solutions. You will build

relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of

your clients' employees – from paychecks to health benefits and beyond.

Every day, you will partner with clients to learn and understand their business needs; analyze existing

systems, interface requirements, and business processes; and guide clients towards the best ADP solution. You

will use your deep knowledge of Human Capital Management to design and build complex solutions for our

enterprise client base, including the Fortune 500.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with

professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to

understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not

scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a

company that values inclusion.

A little about ADP : We are a global leader in human resources technology, offering the latest AI and machine

learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the

difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and

values belonging. We've received recognition as a global Best Places to Work and a recipient of many

prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and

company for women, LGBTQ , multicultural talent, and more. As part of our deep DEI commitment, our CEO has

joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about

DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

To learn more about Implementation at ADP , watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO : Responsibilities

What you can expect on a typical day:

• Onboard Clients . You'll create exceptional onboarding experiences for each product or service

implementation. You'll help clients develop the skills and confidence to use our products with ease

through your expertise and relationship-building.

• Implement ADP Technologies . You will analyze existing systems, interface requirements, and

business processes. You will incorporate new processes, tools, and approaches when recommending and

implementing the ADP solution.

• Partner Internally . You will collaborate with ADP associates in sales and customer service and

exchange routine information with members of the client project team, including priorities,

timeliness, and issues as they arise.

• Multi-Task & Communicate . You will work on multiple time-sensitive projects and follow-up items

simultaneously. You will share essential information with clients and the teams you work with at ADP.

TO SUCCEED IN THIS ROLE : Required Qualifications

• You have at least 3 years of experience working in a client service/customer service environment.

• You have at least 1 year of business consulting experience.

• You can work overtime hours during peak seasons.

A college degree is great but not required. What's more important is having the skills to do the job. Other

acceptable experiences could include:

• Experience noted above OR

• Military experience where skills including teamwork, adaptability, organization, and follow-through will

help you build team and client relationships, identify solutions, and achieve success.

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN :

• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies

who share common interests and experiences.

• Be your healthiest . Best-in-class benefits start on Day 1 because healthy associates are happy ones.

• Focus on your mental health and well-being . We're here to provide exceptional service to our

clients, and none of that happens without each of us taking care of ourselves and being there for one

another.

• Join a company committed to giving back and generating a lasting, positive impact upon the

communities in which we work and live.

• Get paid to pay it forward . Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

Jobs.adp.com

Explore our COVID-19 page **** to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click **** to learn more about ADP’s culture and our full set of values.

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