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Location
Columbia, SC, United States
Posted on
May 03, 2022
Profile
SC-10336-1
Daily duties / responsibilities:
Non-Technical Effectively interact and communicate with peer to Director-level IT professionals.
Provide feedback to team regarding product issues, enhancements and new features.
Must have initiative, drive and be a self-starter.
Ability to ask pertinent questions of others.
Proactively seek to identify, communicate and implement process related improvements.
Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
Good customer skills, be attentive to detail, and responsive to customer tickets.
Technical Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.
Develop workaround solutions as appropriate.
Perform equipment and software upgrades
Maintain familiarity with current computer and network products
Adhere to corporate information security guidelines and promote information security among coworkers
Performs other duties and special projects as assigned.
Network Architect:
Required skills: ACTIVE DIRECTORY maintenance
GPO creation and maintenance
creation of all elevated accounts and groups
creation of managed service accounts and groups
Knowledge of networking protocols, including TCP/IP, http, DNS, MLLP, NDMP, NTP
Experience in PCI/NIST/PUB1075 regulations and Audits
Change Management
Disaster Recovery
Organizational Skills
Verbal Communication Skills
Written Communication Skills
Server System OS Harding of all Servers built SCDOR Networks
Daily Production Support issues
Managing Windows 2016/2019 Servers
HYBRID CLOUD SOLUTIONS
SHELL SCRIPTING - POWER SHELL, JSON
REQUIRED EDUCATION/CERTIFICATIONS: A Bachelor's degree in information technology systems, computer science, or related field and four years of experience in information technology systems or related area.
Or 4-6 years of experience in lieu of a degree.
Preferred education/certifications: Multiple Industry Certifications in field. MCP, MCSE, SCCM, Cloud
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Local:
518-218-1700
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